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Home | Inforamtion | FAQs
Sri Lanka like all other countries is occasionally facing lockdown, mini-isolation and self-home quarantine, please understand you may experience a delay to your delivery. Your order is handled personally by a separate Bumble Delivery Team, taking into consideration all necessary precautions in handling the products, sanitizing, wrapping and safe contactless delivery to you. As we work with Emerging Brands and Small Business we will ensure your order processed on payment confirmation. Please reach out to us, should you have any further concerns.
Our In-Store Experience
Our Flagship Store is following Country Wide guidelines for mask use and social distancing.
As a responsible business, we have a duty of care to our team members, and the health, safety and wellbeing of customers and team members is our priority. We have therefore retained measures to help minimise the risk of coronavirus and continue to monitor current government guidance. For more information.
You do not need to register before placing an order. You may register as soon as you have finished shopping or check out as a Guest. Our registration process is fast, free, and will save you time for future purchases. Follow the steps here to register your account.
We do not offer a refund at this moment for any reason, we will however opt for an exchange for the same value or more. Please check our Return and Exchange Policy
Unfortunately, we do not restock most of our items. Please visit our Back in Stock section to see what popular items we brought back to our online store. You may also contact your local store to check availability. Both our stores and Customer Service Team will need an item number/product code to confirm availability.
Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.
Information about delivery times and how to track your order is available in our Delivery section. We will make every effort to deliver your order within the estimated timeframe. However delays are occasionally inevitable due to unforeseen factors or events outside our control, for example, material shortages, travel or transportation disruption, import delays, adverse weather conditions, or higher-than-anticipated demand. Please note, during particularly busy periods, such as a sale, orders may take a little longer to get to you.
Yes, you may place an order online and pick it up from 79 Dharmapala Mawatha, Colombo 7. Please ensure you bring a copy of the emailed order receipt and a screenshot of the payment receipt.
Yes, only within Colombo 1 – 15 and Colombo Suburbs at an extra Cost.
you can go into My Account first, Select My Orders and Then click Track Order option.
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